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2015 Toyota HIGHLANDER Engine And Engine Cooling Exhaust System Problems, Complaints and Defects

Issue ID	1265855
Internal NHTSA #	10839563
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2015
File date	29/12/15
Component	ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Product type code	VEHICLE
Description of the problem	Tl* the contact owns a 2015 toyota highlander. While driving approximately 40 mph, the subframe fractured due to the rear bolts on the frame being too tight. The vehicle was towed to a dealer where it was diagnosed that the rear bolts were not properly installed from the factory associated with the torque. The dealer inspected the subframe and stated that it did not need to be replaced. The dealer replaced the rear hybrid drive motor, rear differential, the entire exhaust system from the motor to the muffler, and the driver side suspension control arm. The contact stated that the subframe needed to be further inspected and replaced. The contact also waited longer than two weeks for the parts to receive the repairs due to the failure. The vehicle was repaired and the contact took the vehicle to another dealer who inspected the frame. The second dealer, a manufacturer's technician, further inspected the vehicle and stated that the subframe was cracked. The technician stated that the contact had the option of receiving a repair of the frame being welded or various parts would need to be removed to replace the subframe, which was an extensive repair. The contact was uncertain of the best course of action to permanently repair the condition. The vin was not available. The approximate failure mileage was 11,562. Updated 06/14/16*lj
Vehicle Mileage at Failure	11562
Number of Occurences	1
Source of the issue	HOTLINE VOQ
City and State	BOISE, ID
VIN pattern	STDDCRFH9F5XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	10/09/24
Was original owner?	N
Anti-lock brakes	Y
Cruise control	Y
Number of cylinders
Drive train type
Transmission type	AUTO
Vehicle speed	65
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name	TOM SCOTT HONDA
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WVWZZZAUZJW800984 SALGS3TF4EA195802 WBAVU31080KZ08207 1C4RJFCMXFC731001 1HD4LE235GC411446 WDDLJ6FB7GA173191 NMTEZ20E70R099477 TMBLK7NE3J0271026 WV2ZZZ7HZRH067336 W0L0ZCF4841114659 WDDWJ6EB5JF651956 VF3LCBHZ3HS284687

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2015 Toyota HIGHLANDER Engine And Engine Cooling Exhaust System Problems, Complaints and Defects, Recalls and Failures

2015 Toyota HIGHLANDER Engine And Engine Cooling Exhaust System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?