| Issue ID | 1505812 |
| Internal NHTSA # | 11141093 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2014 |
| File date | 17/10/18 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | My highlander has had a total of 14 (including the 4 original) door actuators in the 4 passenger doors. The 1st failed at about 13k miles. I have about 75k miles now. As soon as (or shortly after) a failed one has been replaced, the issue travels to another door. That pattern has continued to reach the total number of actuators so far. The 15th actuator will soon be installed. Toyota would not take responsibility for this issue once the warranty expired, even though it originated long before warranty expiration. I don't believe the actuators are actually the problem, but possibly whatever computer or device is sending the signal to the doors to lock/unlock. It happens with either the remote or the locking controls on the doors itself. I consider it a safety and inconvenience issue when you cannot rely on the doors to lock or unlock upon command. Upon leaving the car, you're never quite sure if the car is safely secured. Being the primary driver, i'm not certain if the affected door du jour is locking upon putting the car in drive, which could be a huge safety issue. The "bad actuator" will also not open frequently, which is a huge inconvenience if rain is pouring and you have your hands full. Please let me know if you need any further information. |
| Vehicle Mileage at Failure | 13000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MECHANICSVILLE, VA |
| VIN pattern | 5TDDKRFH8ESXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 08/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |