| Issue ID | 1161800 |
| Internal NHTSA # | 10690920 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2014 |
| File date | 23/06/14 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Purchased new 2014 toyota highlander in may 2014, after approximately 30 days of ownership a foul odor began to emit from a/c unit whenever vehicle was started. After 3 trips to selling dealer to correct the problem i was given toyota t-sb-0142-13 which informs me that there are 23 toyota vehicles which may experience this problem. Dealership attempted to place blame on various items but, since toyoya published a tsb it leads me to believe that toyota knows about the problem but is not wanting it to become known as it might impact their selling vehicles. My a/c experience leads me to believe the problem is caused by an improperrly designed a/c system which is failing to drain all the moisture from the a/c system thereby allowing mold, mildew, algae to grown in the undrained left over water in a/c system. |
| Vehicle Mileage at Failure | 3000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SEFFNER, FL |
| VIN pattern | 5TDYKRFH9ESXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 08/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |