| Issue ID | 1406406 |
| Internal NHTSA # | 11022368 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2014 |
| File date | 25/08/17 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | I've purchased 2014 highlander on jan 2014. I have complained to the dealers about the rear noise starting in 2014 and all they could said was to make sure the jack tool is secured in the back. They couldn't identified the issue. Today i found sb0016-16 and had a dealer confirmed the trailing arm issue. This is part of the rear suspension system. I contacted toyoda with case #1708260897 and they said mine is out of warranty and won't pay for the repair. It didn't matter if the issue was identified before the warranty has expired and before this bulletin sb0016-16 came out. The repair cost is estimated to be $1,200. |
| Vehicle Mileage at Failure | 5000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CARMEL, IN |
| VIN pattern | 5TDJKRFHXESXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |