2014 Toyota HIGHLANDER Structure Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Toyota HIGHLANDER 2014 structure. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Toyota HIGHLANDER 2014 structure and complaints other owners have filed.
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2014 Toyota HIGHLANDER Structure Problems, Complaints and Defects

 Issue ID1162744
 Internal NHTSA #10691620
 ManufacurerToyota Motor Corporation
 BrandTOYOTA
 ModelHIGHLANDER
 Model Year2014
 File date02/02/15
 ComponentSTRUCTURE
Product type codeVEHICLE
 Description of the problemA 2014 toyota highlander was purchased in 2/2014. The customer noticed water coming inside the vehicle through the seat belt a-frame panel causing the interior floor to become wet with standing water. Upon dealership inspection in 2/2015, black mold was found from the passenger side extending to the trunk. The black mold found was extensive pentrating the carpets, the sound barrier foam into the frame of the vehicle. Due to the extent of the mold found, the dealership notified the customer that corporate would need to be involved, as this was not something that could be dealt with at their level. When the customer met with a representative of toyota corporate,the customer was informed that this was the 3rd vehicle that the rep had in their territory. The customer learned of an internal toyota document that specifies that this is a manufacturer? S defect that occurred during the build process (t-tt-0322-15). The document describes the known issue with a kinked sunroof drain that leads to water intrusion and mold. When asked why this was not recalled due to the health exposure of black mold, the rep responded that this was not a safety issue like a brake failure. The remediation process outlined by the corporate rep was inadequate as it did not remedy the significant exposure of the entire vehicle. Toyota could not produce any documentation that suggests a thorough evaluation of the environmental risks or certified that their process will rectify the mold exposure. The customer has photos of the extensive damage, the internal toyota document specifying this defect and emails with toyota that demonstrate a lack of willingness to address this from a health and safety perspective but rather from a corporate loss standpoint. Toyota? S actions seem unwilling to help determine the best course of action regarding a known technical issue leading to the water intrusion and black mold.
 Vehicle Mileage at Failure
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateBRISBANE, CA
VIN pattern XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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