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2014 Toyota HIGHLANDER Steering Problems, Complaints and Defects

Issue ID	1290574
Internal NHTSA #	10874448
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2014
File date	16/05/16
Component	STEERING
Product type code	VEHICLE
Description of the problem	Vehicle shut off during driving, causing all electrical systems to fail including the electronic steering, which since vehicle also turned off, caused the steering column to lock up. Since the problem occurred at speed and infact while making a turn, a near collision occured. The problem occured multiple times in succession and was also intermittent with much time elapsing between episodes. Two other types of related occurrences during this timeframe were the (1) vehicle also cycling off and on and (2) would also turn on itself if the key was in the vicinity of the vehicle. Toyota of seattle experienced the issues when the vehicle was brought in and diagnosed the issue to be a loose bolted connection of the negative electrical wire from the battery to the frame of the vehicle. Though the vehicle has experienced similar issues since tightening of the negative wire bolts. Ongoing issues include the electrical system cycling off and on while driving including the navigation and front console display. The vehicle was bought in september 2014 and had less than 25k miles as of april 2016. On two prior instances electrical issues were identified and documented to toyota of seattle and the vehicle was kept for testing. The first electrical issue occured with the adaptive cruise control failing and thereby requiring passenger intervention to avoid collision. This cruise control failure first seemed to occur in december 2015. Toyota of seattle did not find any fault and sent me away. The second prior electrical issue of the battery prematurely failing occurred in march 2016. The readings indicated some odd draws. Toyota of seattle replaced the battery and sent me away without addressing the odd draws. The vehicle's safety remains suspect with ongoing electrical cycling off and on while driving.
Vehicle Mileage at Failure	24000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	SEATTLE, WA
VIN pattern	5TDDKRFH0ESXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	30
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WP0AA0938BN151205 SALLMAMJ4CA383345 KLYMA481DCC698974 WP0CB2989FK130335 2GBJG31M0G4149139 3HSDZAPR2PN207497 1FMSK7DH9LGC47794 ZFCVFEAR7L6T07387 1N6ED1CM6NN640235 W1K1183511N277777 1GYS4HKJXKR224497 WB1047003CZY28456

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2014 Toyota HIGHLANDER Steering Problems, Complaints and Defects, Recalls and Failures

2014 Toyota HIGHLANDER Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?