| Issue ID | 1255389 |
| Internal NHTSA # | 10821432 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2014 |
| File date | 28/11/15 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Popping noise from rear break frequently when i disengage the emergency brake lever. Whenever this happens the vehicle is stationary and not been used for 3 hours on; took to dealership stating could find problem, but dealer says it didn't find anything abnormal. Dealer's mechanic suggested releasing the emergency brake before releasing pressure from brake pedal as a recommendation. I told them this is not the order of steps recommended by manufacturer (toyota) in the owner's manual. They contested my statement telling thta their mechanics are specialized technical personnel which they trust. |
| Vehicle Mileage at Failure | 23000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BAYAMON, PR |
| VIN pattern | 5TDZKRFH7ESXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |