2014 Toyota HIGHLANDER Seats Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Toyota HIGHLANDER 2014 seats. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Toyota HIGHLANDER 2014 seats and complaints other owners have filed.
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2014 Toyota HIGHLANDER Seats Problems, Complaints and Defects

 Issue ID1181753
 Internal NHTSA #10715184
 ManufacurerToyota Motor Corporation
 BrandTOYOTA
 ModelHIGHLANDER
 Model Year2014
 File date31/03/15
 ComponentSEATS
Product type codeVEHICLE
 Description of the problemWe purchased a 2014 toyota highlander limited on aug 9, 2014. After driving the vehicle for about 150 miles the person in the right front passenger seat experiences severe back and discomfort in the area of the tailbone. There is something very hard towards the back of the seat. I complained to the selling dealer and they recommended coming back when the zone rep was in area. I returned a week later and met with the zone rep. She had me sit in another highlander limited and asked if it felt different, it did feel the same. Her reply was "didn't you sit in the car before you bought it?" i told her my wife sat in the back seat and i drove, salesman sat in right front passenger seat. I took the vehicle to an automotive upholstery shop where the removed the leather seat cover and discovered the metal seat heater module and wiring directly under the leather and on top of the foam. The shop cut about 1/2 inch into the foam and buried the module and placed the cut out foam on top of it. They also did the same for the seat back. I requested dealer to reimburse me the $200. 00 it cost to have the above mentioned work done; their response was they would request toyota to cover the cost. A week later i learned that toyota refused to pay for a modification they did not approve and they felt the placement of the module was not a defect. I then asked the dealership to reimburse me and the service manager said toyota would not authorize the expense. I told him i worked for a gm dealership and saw many modifications that were approved by gm. His response was "chevrolet has to accommodate customers in order to sell cars and toyota doesn't have to because they sell cars as fast as they are made. And, when toyota sells two million cars and only a few hundred customers complain about an issue such as mine toyota isn't concerned enough to make or reimburse a modification;" upon learning this is the attitude of toyota, i will never purchase a toyota again.
 Vehicle Mileage at Failure
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateBEND, OR
VIN pattern 5TDDKRFH3ESXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train typeAWD
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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