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2014 Toyota HIGHLANDER Exterior Lighting Problems, Complaints and Defects

Issue ID	1405180
Internal NHTSA #	11021275
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2014
File date	03/04/17
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	The low beam headlights are melting the plastic cover on the headlight assemblies. Both sides are melting from the heat of the low beam light bulbs. It was first noticed at 37,000 miles, at 3 years old. Factory installed parts, no modifications have been done to the vehicle. The low beam lights are only operating at night, about 25% of the driving time on the vehicle, so the melting occurred within approximately 10,000 miles of driving time. The vehicle was out of warranty when it was reported to toyota, but this melting has been occurring since day one. This defect will affect the safety of nighttime driving in the vehicle. Worked for months with dealership, unsatisfactory resolution.
Vehicle Mileage at Failure
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	MT PLEASANT, SC
VIN pattern	5TDYKRFH3ESXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WDDSJ4EB0EN043633 JTDKB20U543472062 1XKYDP9X7GJ128406 1C6RRFCG5SN677907 4T1DAACK4SU541982 1GNSKNKT6PR468058 JM1BPCML8M1350910 JTDKN3DU5A0210829 WDDZF8EB0LA707179 WVWFA71F07V004713 WVWZZZAUZHW087431 1ZE1SP325TP021441

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2014 Toyota HIGHLANDER Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2014 Toyota HIGHLANDER Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?