| Issue ID | 1506935 |
| Internal NHTSA # | 11141867 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2014 |
| File date | 11/04/18 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The power lift gate actuators only worked intermittently and caused us to close/open by hand. This occurred while parked. This eventually lead to a leak in the driver side actuator. A review of the nhtsa website showed that of the 54 complaints listed 14 concerned the power lift gates. That is about 25%. I had to have the dealer replace both and they said there was not a recall. They suggested i call toyota directly. Toyota rep said they could not reimburse me after the repair was complete. No suggestion as to replacing my car while it waited in shop for action from toyota. However toyota did pay for half of the repair ($1000) and stated that if a recall occurred at a later date we could revisit the cost of the other actuator. Since there are so many complaints re this problem i hope this notification might lead to other documentation of similar issues and maybe a recall. At this time i would also like to add my complaint re the radio/entune system going black and then turning back on, this seems to be the most frequent complaint. |
| Vehicle Mileage at Failure | 53017 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MORGAN HILL, CA |
| VIN pattern | 5TDKKRFH6ESXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |