| Issue ID | 1487425 |
| Internal NHTSA # | 11118160 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2014 |
| File date | 04/08/18 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | While driving in houston tx. Using the nav system the screen went blank. In heavy traffic during rush hour about 5 pm. I acutally missed my turn and had to pull into a parking lot. Shut the car off and re started it. Screen blanked out again while parked. I had to resort to my cell phone. I"m new to the area. Toyota tells me this is a common problem with its softwear. I feel this should have been a recall. This could have caused an accident. It was very disturbing while looking for directions and the screen goes blank. |
| Vehicle Mileage at Failure | 40000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BOSSIER CITY, LA |
| VIN pattern | 5TDYKRFH3ESXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |