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2013 Toyota HIGHLANDER Visibility Wiper Problems, Complaints and Defects

Issue ID	1017505
Internal NHTSA #	10548358
Manufacurer	TOYOTA MOTOR CORPORATION
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2013
File date	04/12/12
Component	VISIBILITY/WIPER
Product type code	VEHICLE
Description of the problem	I purchased the toyota highlander in december of 2012. Immediately we knew something was wrong with the headlights. They are focused down toward the road and have a line of "shade" above. The highlander lights are so dim, we don't know if they are working. We are "overdriving" our visibility at night and we cannot see any road signs because the lights are focused to far down they do not illuminate signs on the side of the road. In addition, in hilly areas, they only illuminate the bottom of the hill (and the shaded part is above) so you cannot see where you are headed. The tops of the hills are completely blocked by the "shaded" part. This is a very dangerous situation! Also, they do not get warm, so the snow and ice accumulates on these lights and obscures visibility even further! I have owned many many cars, including several toyota's and have never had a headlight problem. I do not know what to do with this car as i cannot drive it at night.
Vehicle Mileage at Failure
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	NAPLES, FL
VIN pattern	5TDDK3EH2DSXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
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DoT tire identifier
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Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WDBSK7BA2BF161708 KMHH55LCXKU118829 ZDMM506AB0G071721 1HTWCAAN37J404130 5XYZUDLA4FG270178 W0VPD5EC8KG340158 3C6TRVAG3KE521419 MHKE8FE20LK005840 5Y4AH10Y67A023366 LSFAM3AB8RA057489 MMCGYKH40BFZ02253 JHMFL1860PX210148

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2013 Toyota HIGHLANDER Visibility Wiper Problems, Complaints and Defects, Recalls and Failures

2013 Toyota HIGHLANDER Visibility Wiper Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?