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2013 Toyota HIGHLANDER Visibility Power Window Devices And Controls Problems, Complaints and Defects

Issue ID	987272
Internal NHTSA #	10519569
Manufacurer	TOYOTA MOTOR CORPORATION
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2013
File date	31/05/13
Component	VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Product type code	VEHICLE
Description of the problem	While driving on the highway, my son opened the rear passenger window, when he opened the window the noise and pressure on our ears was unbearable, it was like an extremely loud helicopter noise. We even tried opening other windows in the car to reduce the pressure and noise, while the noise and pressure were reduced it was still very loud and distracting. I called the toyota dealer where we bought the car and he said all cars do that and to just open another window to relieve pressure. When i told him we tried that and it did not work he did not have any other answers. The dealer gave me a phone number to toyota service, i called them and the rep said she had checked and they have never heard of anything like that. After checking on the internet i have found multiple instances where other people have had this issue, the noise is so loud it actually hurts your ears drums. If we were told about this issue when we were purchasing the car i doubt that we would have bought it. The noise and pressure start at approx. 35 mph and gets worse the faster you go and only when 1 or both of the rear windows are down. Toyota gave me a case number and told me to take the car back to dealer so they can duplicate the issue but the dealer was/is already aware of the issue. We feel that toyota needs to identify the cause and offer a repair option, other than not using the back windows as that is our only option at this time.
Vehicle Mileage at Failure	800
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	BOISE, ID
VIN pattern	5TDDK3EH8DSXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	65
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1G1JB6EH4D4210947 1C6RR7PM7JS287154 KNAG34172P5212739 2HGFB2F54DH591696 MP2TFS87JPT001565 1HGEM1152YL123160 JTJCJBGA702029212 TMAK281HFPJ070285 WVGFK9BP3CD003020 W1K6X7KB1PA224191 SJNFAAJ10U1423338 1FTFW1EG0FFB50054

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2013 Toyota HIGHLANDER Visibility Power Window Devices And Controls Problems, Complaints and Defects, Recalls and Failures

2013 Toyota HIGHLANDER Visibility Power Window Devices And Controls Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?