| Issue ID | 1556763 |
| Internal NHTSA # | 11196905 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2013 |
| File date | 12/04/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Back door locks and passenger front door locks quit working with unlock/lock switch and remote. I had the front locks replaced before warranty was up. The back passenger door died right after warranty was up. However the front passenger door lock is dead again. The front driver side door lock is on the fritz too. Using the remote or using remoteless(touching the handle on passenger front side) entry doesn't lock or unlock the 3 doors, the lock/unlock button on the 3 doors don't work. From what i had read toyota has known about these locks since 2004 but continue to use them. The only way to unlock the doors is pushing the lock switch inside the door or using the key that comes with remote entry.** the front doors happened before toyota warranty was up and were replace. The back passenger door happened right after warranty was up. Then the back driver side happened april 2018. If the doors aren't lock and you push the lock button, it doesn't beep to say it is secured. You have to go lock all the doors manual then set the remote for securing the car. |
| Vehicle Mileage at Failure | 68000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FORT WASHINGTON, MD |
| VIN pattern | 5TDDK3EH2DSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |