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2013 Toyota HIGHLANDER Tires Temporary Emergency Spare Tire Problems, Complaints and Defects

Issue ID	1075276
Internal NHTSA #	10597569
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2013
File date	13/11/13
Component	TIRES:TEMPORARY/EMERGENCY SPARE TIRE
Product type code	VEHICLE
Description of the problem	Dear sir, i purchased a new 2013 toyota highlander. The spare tire is mounted under the vehicle & held in place by a cable. The spare tire becomes loose and it drops down when driving. I just recently had riverhead toyota (where i purchased the highlander) repair the mechanical crank, it was in the shop for 8 days. The service manager mike hammer told me he personally repaired it. I had it 2 days and about 300 miles and the spare tire dropped down again. It is currently back at riverhead toyota. I asked for the regional manager to inspect the vehicle. This has been going on since nov 2013. I called toyota to complain, about 15 times. I have a case worker but my vehicle is not fixed. My spare tire gets damaged when it drops down, toyota has replaced 2 mag wheels and is refusing to replace 2 more damaged mag wheels. They are unable to fix the problem. This is a safety issue with the spare tire hanging by a cable from the bottom of the vehicle (it has dropped down as much 8in off the road) and it swings. My vehicle was purchased with a trailer hitch which contains the swinging of tire. When the tire drops below the trailer hitch it makes a lot of noise. Can you please check if this is issue with other owners & what is was done to repair this problem. I'm afraid one day the tire will become separated from my vehicle and cause an accident. I'm not sure toyota wants to fix the defect and i feel my vehicle is being held hostage.
Vehicle Mileage at Failure	5000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	ST. JAMES, NY
VIN pattern	5TDBK3EH6DSXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type
Transmission type
Vehicle speed	40
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1C6RR7FT3FS685302 VF1LMSEC639255716 2C4RDGCG3LR214908 U5YPC815AEL632140 CAZXM23XCG10M1483 9BWKB05U8GP064731 1GTRHCEK2RZ316343 KMHDB51DBBU323366 KNAG34172P5212739 1G1JB6EH4D4210947 1C6RR7PM7JS287154 2HGFB2F54DH591696

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2013 Toyota HIGHLANDER Tires Temporary Emergency Spare Tire Problems, Complaints and Defects, Recalls and Failures

2013 Toyota HIGHLANDER Tires Temporary Emergency Spare Tire Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?