| Issue ID | 1563261 |
| Internal NHTSA # | 11206853 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2013 |
| File date | 01/05/18 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I am the first owner of this vehicle and bought it new from a toyota dealer. My 2013 highlander has 54,700 miles. For almost one year (starting may, 2018), i am experiencing a clunk and knocking noise from the steering column when making a right or left turn. Now more recently, i am experiencing it more often, and worried about the safe operation of the vehicle. I have found after a research that this steering column issue is widespread and toyota has changed the design of the steering intermediate shaft, and recommending to change with this revised part to rectify the issue. The old part# was 45220-48170, which has been re-designed by toyota as new part# 45220-48171. If this is a safety issue and required to change the design, then toyota must change this part and rectify the issue free of cost. |
| Vehicle Mileage at Failure | 48500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FLOWER MOUND, TX |
| VIN pattern | 5TDBK3EH6DSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |