| Issue ID | 1524610 |
| Internal NHTSA # | 11163450 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2013 |
| File date | 08/02/16 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | My 2013 toyota highlander was purchased used in 2015 with about 40,000 miles on it. In 2016 the car started to make a "thumping" noise when i make a left turn over a bump but it didn't happen often and i thought it was related to my garage entry of a 1. 5" bump in the pavement. Most noticeable at low speeds but that may be a result of the lower interior noise. The care has had these noises become more prevalent since i first noticed it. The car has approximately 80,000 miles on it now and it is getting more pronounced. It occurs when you hit any type of bump and more often when turning the vehicle. I have seen many reports of this and expect toyota to offer their owners a repair for this issue. This is not the type of quality i expect from toyota having owned a camry (1987), rav-4 (2006) and now my second highlander (2002 & 2013). |
| Vehicle Mileage at Failure | 48000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | OCEAN, NJ |
| VIN pattern | 5TDBK3EH8DSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |