| Issue ID | 1512017 |
| Internal NHTSA # | 11150062 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2013 |
| File date | 07/11/18 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I started hearing a popping noise in the steering column under the steering wheel. The noise became louder as time went on especially when i made turns. On 11/07/18 toyota recently diagnosed the problem as an intermediate steering shaft and i made an appointment to get it fixed at the dealer for $584. 92. There's 57,665 miles on the vehicle. I can visibly see there's slack in the steering shaft where it connects to the rack and pinion. Ii am a 65 year old woman who bought the vehicle new and drove it very gently. I understand the new shaft may have an improved design i hope so it does not occur again. It's very concerning if i lost control while driving. I would think there should be a recall before someone get's hurt. |
| Vehicle Mileage at Failure | 57665 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ENDWELL, NY |
| VIN pattern | 5TDDK3EH5DSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |