| Issue ID | 1449793 |
| Internal NHTSA # | 11075061 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2013 |
| File date | 26/02/18 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | The vehicle has around 37k miles and started to get a bump or thud sound when turning to right and turning over all begin to get sluggish. I took it to the dealship fred haas in houston and it was diagnosed with a drive shaft problem and required a expensive repair and front end alignment. I questioned the service rep as it seemed to be very low mileage for a issue with the drive shaft. He advised that it was not covered as my 36k 3 year standard warranty had run out. After researching it seems that this is a highlander defect and should be covered by a recall. If this car had 80k or more miles i might be of a different opinion but this car is way too new to have an issue like this especially on such an important element like steering. This is an obvious engineering and manufacturing problem and a replacement part that will only have a 1 year warranty is not good enough. |
| Vehicle Mileage at Failure | 37000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SPRING, TX |
| VIN pattern | 5TDZK3EH4DSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |