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2013 Toyota HIGHLANDER Steering Problems, Complaints and Defects

Issue ID	1334484
Internal NHTSA #	10926227
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2013
File date	04/02/15
Component	STEERING
Product type code	VEHICLE
Description of the problem	The steering column is making a thunking-type of noise when turning, usually at low speeds, around corners (not slight turns, such as when the road changes on the freeway). It's been documented in my records at least since 30,000 miles, just out of toyota's warranty period. The car dealer reported that they were unable to duplicate the issue at the 30,000 service, as documented. It wasn't happening as frequently then, but now at 60,000 miles, it's constant. It seems to be related to the steering shaft/intermediate steering shaft. There appears to be a service bulletin from the manufacturer, but no further investigation/research presented. Since i am aware of what part is failing, i want to get it fixed, as i've read that this part, if it fails, could cause the car to fail, but don't want to pay money for a part that is considered defective.
Vehicle Mileage at Failure	30000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	NOVATO, CA
VIN pattern	5TDZK3EH8DSXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

2S9NC6328S1023781 3N6GD12S0ZK854531 ZCGHT3AA4NU000536 VF3VBYHRMM7864921 4T1BE32K63U670073 TMBEP6NH0J4560517 LVHRS3826T7007208 1FTFX1EFXCFC05271 JTDEAMDE5NJ056176 5J6RW2890HL521868 1G1AP87HXDN103244 WDBRF81JX5F000000

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2013 Toyota HIGHLANDER Steering Problems, Complaints and Defects, Recalls and Failures

2013 Toyota HIGHLANDER Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?