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2013 Toyota HIGHLANDER Power Train Problems, Complaints and Defects

Issue ID	1463216
Internal NHTSA #	11090274
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2013
File date	26/04/18
Component	POWER TRAIN
Product type code	VEHICLE
Description of the problem	I am asking that the nhtsa investigate the 2013 highlander limited for the ability to turn off the car while in "drive" after parking. We purchased our car new form the dealer, and ever since we have been able to turn the car off the vehicle after parking but in "drive" which has led to the car unintentionally rolling downhill on several times. On two occasions it has led to the car not restarting. We have asked our local dealer and service people, at toyota of seattle, about this several times and have been told, albeit with inconstant reasoning, that the car was designed to have this capability. We have two small children and to us this seem extremely dangerous, as the only way to be alerted to the fact that you've left the car in "drive", other than the vehicle rolling, is a beep sound. However, this beep is the exact same sound alert you get when your lights are on, or a door is open, or you're running out of gas -- making it a common sound that does not signify a dangerous situation. Also, often this sound does not register in the brain until you are out of the vehicle, because the same sound is used to alert that a door has been opened before the car was turned off. In which case, the noise goes away after you get out and close the door. We have had several occasions where our children have gotten out of the parked vehicle while we're trying to determine the source of the beep and then the car will start rolling. I am a careful person, so given my innumerable close calls with this issue i encourage you to investigate this issue before someone is killed. Thank you of your time. Sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure	50000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	SEATTLE, WA
VIN pattern	5TDDK3EH6DSXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	FWD
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WDB2011221G064848 KMFGA17CPEC245985 1VWBN7A39EC077755 4JGGD6BB4PA961894 W1K2231311A033563 JF1BRDLZ1BG087056 4JGFF8HB7RB069715 WD4PG2EE3J3497271 JTJHF10U410231699 KNAPB81AME7602444 2C4GM48L45R000000 WBA51BL000WX52494

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2013 Toyota HIGHLANDER Power Train Problems, Complaints and Defects, Recalls and Failures

2013 Toyota HIGHLANDER Power Train Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?