| Issue ID | 1142762 |
| Internal NHTSA # | 10668185 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2013 |
| File date | 23/12/14 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | The door open alert and alert beeping came on as well as all of the interior lighting as i was driving. It shows glass door on the display. I checked all doors and none of the doors are open. It was very distracting and dangerous to be driving at night on the highway with all interior lights on. They keep going on and off and the alert keeps beeping. As far as i can find out, there is no way to turn off the interior lights. My car is out of warranty by 300 miles. I just had it in for the 35,000 mile service. I find numerous accounts of this known issue on several websites/discussion forums. I called toyota and was informed there is no recall however i found there was a tsb? Sent out on the back latches. I called jim norton toyota in tulsa, ok and was informed they want a $110 diagnostic fee to see what the issue is. Seems like with all of the same issues that toyota would look into this issue and resolve. Toyota said they could not waive the diagnostic fee. Hoping i can find a quick fix or someone willing to resolve this issue inexpensively or better yet, toyota could step up and resolve the issue themselves as a customer service stand. |
| Vehicle Mileage at Failure | 36300 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BROKEN ARROW, OK |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |