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2013 Toyota HIGHLANDER Engine Problems, Complaints and Defects

Issue ID	1204012
Internal NHTSA #	10744308
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2013
File date	25/04/14
Component	ENGINE
Product type code	VEHICLE
Description of the problem	I purchased the 2013 highlander new from a dealer in vienna, va in july 2013. The auto started a string of engine hesitancy to accelerate problems at around 5,000 miles which was reported to the dealer at the 5,000 mile check-up and again at the 7,500 mile checkup. The service department could not duplicate the problem and gave the engine a clean bill of health. We moved to mn in may 2014 and the hesitancy of the car to move (accelerate) from a stopped position for several seconds after engaging the gas petal continues and is increasing in frequency. The car has been taken in to the local toyota dealer on three occasions with the same answer that there is no problem with the car. I have been in two near accidents while pulling out in traffic on to a high speed divided highway and consider this a very serious safety issue. It happens randomly, (three times this past week), but a pattern has developed - most incidents occur while idling at intersections for some time waiting for traffic to clear, traffic lights, etc, and then making a left hand turn onto the roadway. The car has exhibited this behavior only a couple times while making a right hand turn from a idling start. The sensation is that the engine stalled and no matter what is done with the gas petal nothing happens for anywhere up to 4-5 seconds. With traffic moving at 60 miles an hour and one is attempting to merge into traffic, a five second delay brings the on-coming traffic almost 450 feet closer to one before the car starts to move requiring more distance in traffic gaps to overcome a potential stall in the roadway. I have come across another local owner with the same problem and note at least 15 other complaints on the web of almost the exact circumstances. What does it take for toyota to recognize this as a safety issue? Updated 12/12/2017*cn
Vehicle Mileage at Failure	7600
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	NISSWA, MN
VIN pattern	5TDDK3EH0DSXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	Y
Anti-lock brakes	Y
Cruise control	Y
Number of cylinders	6
Drive train type	AWD
Transmission type	AUTO
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name	KOONS TYSONS TOYOTA
Dealer's telephone number	703-790-5920
Dealer's city	VIENNA
Dealer's state code	VA
Dealer's ZIP code	22182

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

5NPD84AF5JH216516 3HAEUMML9ML425968 KNAJT813BCK430590 1GT4UNE79SF228846 WV2ZB025XDH062363 2GNAXUEV4K6191578 Z8NTBNT31BS043618 1G1AP87S4DN151866 4T1BE32K24U868960 NM0LE6E7XE1167049 JHMFL5G4XSX000376 5NMJB3DERTH732361

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2013 Toyota HIGHLANDER Engine Problems, Complaints and Defects, Recalls and Failures

2013 Toyota HIGHLANDER Engine Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?