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2013 Toyota HIGHLANDER Electrical System Problems, Complaints and Defects

Issue ID	1561976
Internal NHTSA #	11205833
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2013
File date	01/05/19
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	Our 2013 toyota highlander has had 3 of the 4 door actuators fail in a 26 month period. The first actuator failed in in march 2017 (car was only 3 years, 8 months old), the second actuator failed in february 2018 (car was 4 years, 7 months old) and the third actuator failed in may 2019 (car was only 5 years 10 months old). Because the door actuator failed, the door did not lock when placing the car in drive which increased the chances the door would open in the event of a crash; thereby, reducing the structural integrity of the vehicle in a crash. Since the actuators also failed to automatically unlock when the car was placed in park, the actuators would not automatically unlock the doors in the event of an airbag deployment; thereby, possibly impeding the ability to enter/exit the car in an emergency situation. A complaint was lodged with toyota and a case number was established. However, toyota indicated that there is not a recall related to door actuators at this time and there is nothing the could do about the problem.
Vehicle Mileage at Failure	45449
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	BLENHEIM, NJ
VIN pattern	5TDBK3EH1DSXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KMFGA17CPEC245985 1VWBN7A39EC077755 4JGGD6BB4PA961894 W1K2231311A033563 JF1BRDLZ1BG087056 4JGFF8HB7RB069715 WD4PG2EE3J3497271 JTJHF10U410231699 KNAPB81AME7602444 2C4GM48L45R000000 WBA51BL000WX52494 4JGFD8KB5NA833639

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2013 Toyota HIGHLANDER Electrical System Problems, Complaints and Defects, Recalls and Failures

2013 Toyota HIGHLANDER Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?