| Issue ID | 1115180 |
| Internal NHTSA # | 10639537 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2013 |
| File date | 05/07/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I purchased a 2013 toyota highlander from cabe toyota, a toyota dealer in long beach, california, on march, 2013. I always use cabe toyota for the maintenance of this vehicle. I brought this vehicle to cabe toyota on july 5th, 2014 for 20,000 miles service and replaced the cabin filter as per their recommendation. I realized the acceleration of the vehicle were slower when entering the freeways after the service. The performance was even worse when the vehicle going uphill and the top speed stays on 40 mph even when the acceleration paddle was fully engage. When i was vacuumed the vehicle yesterday, sept 26th, 2014. I noticed some electric wires were unplugged, and one set of them was cut off completely. I am not sure this is the result of manufacture failure or maintenance problem. Therefore, i would like to obtain information for independent inspection center in my area from you, so that i can bring my car to have complete diagnoses. Thank you. |
| Vehicle Mileage at Failure | 20437 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | DIAMOND BAR, CA |
| VIN pattern | 5TDZK3EH0DSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |