| Issue ID | 1174529 |
| Internal NHTSA # | 10705059 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2013 |
| File date | 07/07/14 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | This vehicle has been returned to toyota service department 4 times for message "check srs air bag system". This message deactivates the side airbags from deploying. Toyota service has been unable to resolve this issue. Toyota service has done the following to correct this issue. 1) rest the message "check srs airbag system" 2) checked sensor and wiring under passenger seat 3) consulted toyota engineers. This problem always occurs under the same condition. This problem is intermittent. This problem is a safety issue for the front seat passenger. When front seat passenger is seated and the car is started the message "check srs airbag system" appears. The message remains until the car is returned to toyota. This problem is not related to the weight of the front seat passenger. This problem occurs with both 120 and 300 lbs front passenger. Thank you! [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ROYAL OAK, MI |
| VIN pattern | 5TDBK3EH1DSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |