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2012 Toyota HIGHLANDER Visibility Wiper Problems, Complaints and Defects

Issue ID	1169918
Internal NHTSA #	10701692
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2012
File date	08/12/14
Component	VISIBILITY/WIPER
Product type code	VEHICLE
Description of the problem	Sun visor, driver's side: hangs down at approximately 45 degree angle toward driver in the stowed position and bumps head on the bottom edge when exiting or leaning forward. When in the used position it goes against the windshield giving little benefit as it is too high to block sun at sunset or sunrise. It will not stay in a full down position. The internal spring holds the sun visor in these 2 positions only. In an accident it may pose a cutting problem on forehead in the retracted/stowed position. The sun visor? S spring mechanism appeared to rotate out of position upon normal use. It appears to be a common problem as to many posts about this issue. Dealer contacted about issue and claimed it wasn't covered under warranty.
Vehicle Mileage at Failure	38620
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	CANYON COUNTRY, CA
VIN pattern	5TDBK3EH9CSXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	AWD
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KMHDB51DBBU323366 5NMP3DGL4RH025705 WVWZZZ1KZ9W417439 WDF63981313657111 5J8YD4H89JL026462 JN8AZ1MU2DW210796 8AJFZ29G106015047 MMBNL45KXJH060797 1FTRW12W78KE39483 1M2K192C52M009009 VF1LMSEC639255716 KL77LHEP5SC308841

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2012 Toyota HIGHLANDER Visibility Wiper Problems, Complaints and Defects, Recalls and Failures

2012 Toyota HIGHLANDER Visibility Wiper Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?