| Issue ID | 1078727 |
| Internal NHTSA # | 10604746 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2012 |
| File date | 12/06/14 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | I opened the power rear door by depressing the switch next to the steering wheel and the door began to open, made a clunking noise, and closed itself. I exited the vehicle and manually opened the rear door at which time i noticed the liftgate arm (with the screw and washer still attached to the exposed end) had become detached from the door. Despite having 55k+ miles, my highlander is just over 2 years old and there has not been excessive usage of the power door. I'll be taking it to the nearest dealer for assessment. |
| Vehicle Mileage at Failure | 55760 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SENATOBIA, MS |
| VIN pattern | 5TDZK3EH9CSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |