| Issue ID | 1017566 |
| Internal NHTSA # | 10548398 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2012 |
| File date | 05/07/13 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Over the course of a few weeks we noticed a significant smell in our car. We have rubber floormats, so did not notice that there was a drainage problem in our a/c condenser. The blockage caused drainage to back up into the body of our vehicle and mold started to grow all over the inside of the vehicle on the carpet underneath the rubber floormats. We later learned that the blockage was caused by a spider web in the a/c condenser drainage tube. I took the car to the dealer and they called toyota and learned it would not be covered under my extended toyota care warranty and any costs would have to be paid out of pocket. I just learned that similar model year toyota vehicles, including the avalon and camry, are under recall due to problems that result from spider webs blocking the a/c condenser drainage tube. This is clearly a design defect that covers more than just the avalon and camry models, but the recall did not cover my highlander. We have an infant son and the growth of mold could have severely impacted his health and breathing. |
| Vehicle Mileage at Failure | 14000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ROCHESTER, NY |
| VIN pattern | 5TDBK3EH4CSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |