| Issue ID | 1620129 |
| Internal NHTSA # | 11281114 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2012 |
| File date | 17/11/19 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 toyota highlander. When the contact attempted to turn the vehicle to the left or right, the steering wheel seized. In order to release the steering wheel, the contact had to retract the steering wheel quickly to the point that it would seize. The contact took the vehicle to west coast toyota (located at 3399 w. Willow st, long beach, ca 90806) where it was diagnosed that the steering column failed. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the dealer. The approximate failure mileage was 150,000. The vin was unknown. |
| Vehicle Mileage at Failure | 150000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | LONG BEACH, CA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |