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2012 Toyota HIGHLANDER Steering Problems, Complaints and Defects

Issue ID	1552526
Internal NHTSA #	11193478
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2012
File date	07/02/14
Component	STEERING
Product type code	VEHICLE
Description of the problem	I purchased this car brand new, i've been the only owner/driver. With in the 3rd year of having this car, i start to hear a ( clanking) noise. The first thing that i thought was , that it was the cv joints. I realize that i was close to the 36,000 miles. I took it to the dealer, they checked it and they said they couldn't find anything, but that they would change the cv joints since it was still under warranty. Eventhough they did make change, i can still hear the noise when i turn either right or left on the steering wheel. I went back and still they couldn't find anything wrong. I took it to another mechanic and they said it was the shaft. I went to the dealer and they said they couldn't find anything , so i would have to pay out of pocket. Till this day i still hear the clanking noise.
Vehicle Mileage at Failure
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	MIAMI, FL
VIN pattern	5TDZA3EH2CSXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1GNSKBE02DR374495 MAJ3P1TE0JC243741 1C4BJWCG5EL301256 WBAJA91000CD41255 YV1FS40MDF2365444 JTDBW923701101162 LCELV1ZU5TM000079 1FDXR72C9SVA33942 5NPE34AF7HH502252 3GCNAAEK7TG393028 WVWZZZ1JZ2B135680 KMHE241CBFA046805

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2012 Toyota HIGHLANDER Steering Problems, Complaints and Defects, Recalls and Failures

2012 Toyota HIGHLANDER Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?