Issue ID | 1656342 |
Internal NHTSA # | 11321084 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | HIGHLANDER |
Model Year | 2011 |
File date | 01/11/16 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | I noticed in november 2016 that the paint on my 2011 toyota roof was peeling off. I took it to a trusted body shop and the owner advised my to take it to the dealership as it appeared to be a manufacturer defect. I did as he suggested and i was subjected to months of unresponsive behavior before i was finally told my car was beyond the 3year warranty therefore not their problem in october of 2017. Since this time, the paint failure has progressed to include nearly every panel on my vehicle. I have also learned that toyota is recalling blizzard pearl vehicles due to this exact problem but my vin in not included. I feel this needs to be remedied immediately as this manufacturer defect greatly impacts the value of my investment. **i am unable to attach more than one picture to my complaint. However, i have multiple photos and some damage is impossible to successfully document bubbling paint. |
Vehicle Mileage at Failure | 65000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | MILTON, FL |
VIN pattern | 5TDYK3EH7BSXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 26/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |