Issue ID | 1249070 |
Internal NHTSA # | 10816623 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | HIGHLANDER |
Model Year | 2011 |
File date | 26/12/15 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | I pressed the rear hatch button to close it from driver's seat, hatch arm broke and spewed plastic and metal parts while parked, onto mall parking lot. Toyota states "rod has fallen off of motor connect... T-sb-0038-15 power back door does not close properly... Big gap on driver side hinge for back hatch."toyota sold me $2299 service contract w/portfolio elite protection plan which says will not cover it. Diagnosis from toyota in uploaded file. |
Vehicle Mileage at Failure | 57225 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CUPERTINO, CA |
VIN pattern | 5TDDK3EH3BSXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 26/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |