| Issue ID | 1186666 |
| Internal NHTSA # | 10721723 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2011 |
| File date | 29/04/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | When making a right hand turn the steering system has a significant "bump" of "thump". This appears to be a problem with a part of the steering sector shaft that toyota is well aware of but will not acknowledge there is a problem with design. Toyota will only correct problem if customer is willing to pay cost of approximately $1200. Not sure what will happen if correction is not made, but i believe it could lead to failure of the steering system to function appropriately. |
| Vehicle Mileage at Failure | 52500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BAKERSFIELD, CA |
| VIN pattern | 5TDBK3EH3BSXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |