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2011 Toyota HIGHLANDER Service Brakes Problems, Complaints and Defects

Issue ID	1644757
Internal NHTSA #	11309478
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2011
File date	13/02/20
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	On feb 13, i was driving an ann arbor, mi, street that was downhill and icy. I pressed the brake pedal until the abs came on, and held it on for 15 to 30 seconds. This did not stop the car, but slowed it, and allowed me to go straight, until after 10 to 20 seconds, the abs stopped working (no more pedal pulsing, no more abs noise), the wheels locked up, and i slid into the curb. Fortunately, there was no damage. A technician at toyota dealership said it is normal on all vehicles for abs to stop working, and for wheels to lock up, after abs operates for a period of time. This may be what i experienced. He said one should release the pedal and then reapply pressure, or pump the pedal. This suggestion is quite different than the usual instructions, which say to continually press brake pedal. He had an explanation, which i cannot repeat -- something to do with brake fluid depleting somewhere, perhaps the master cylinder. The abs problem problem light has not come on. After that incident, the antilock brakes have worked fine, though i have not tested them in the severe conditions of feb 13. Since the abs system seems to be working now, and the abs light is not on, there appears to be little chance the toyota dealer could do something useful. There appear to be two possibilities: 1. There's a problem with toyota highlander abs systems when applied for an extended period of time. Nhtsa will become aware of this if more owners make reports. 2. The technician is correct that after activating abs for a length of time, one must release the pedal, or pulse it, in order for abs to continue to operate. In this case, instructions for using abs need to be substantially revised, and organizations such as nhtsa ought to inform the public of the issue and the potential for dangerous accidents when abs is applied continuously for too long.
Vehicle Mileage at Failure	93500
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	ANN ARBOR, MI
VIN pattern	STDBK3EH0BSXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	26/04/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	10
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

SAJWA01U85HN49058 WBA5A7C5XFD622185 1ZVFT80N565132949 WBAHB61080BM29483 2GNALDEK8C6275552 2HJYK16538H003032 MMLW74563PG025475 SALGA2AJ5KA531912 KM8K23AGXKU035717 1FMNE1BW7BDA51467 JTEBU3FJ8KK158292 4YDF39125AR800356

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2011 Toyota HIGHLANDER Service Brakes Problems, Complaints and Defects, Recalls and Failures

2011 Toyota HIGHLANDER Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?