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2011 Toyota HIGHLANDER Exterior Lighting Problems, Complaints and Defects

Issue ID	975503
Internal NHTSA #	10508381
Manufacurer	TOYOTA MOTOR CORPORATION
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2011
File date	01/01/11
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	Exterior lighting poor lighting from headlight low beams. Design of car seems to get in the way of the beam causing low to no visibility. It is especially hard to see the edge of the road with the low beams and this has caused a problem with being able to see deer and avoid hitting them/being hit. I have been to the dealer on several occasions to remedy the problem. They have checked alignment, bulbs, positioning, etc. But they tell me it is a design fault of the car and there is nothing they can do. Luckily my model has white fog light. Using them at all times when i drive at night has helped me to see. I need to drive with brights on whenever possible to be able to see the road. The biggest problem comes during rain or fog because one can not use high beams because of the reflection so it is impossible to see the road at night during these conditions. I have documentation of my repair requests and accident report from deer strike if needed.
Vehicle Mileage at Failure
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	CHESHIRE, CT
VIN pattern	5TDBK3EH9BSXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	26/04/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
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DoT tire identifier
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Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
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Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JSAFJB43V00315871 WP1AA2A57LLB12299 3L9D9F3G5LA030014 ADDT1600000002121 JN1CV7AP5KM400010 LZZ1BAFB2KE737512 JN6BE6DS4J9060205 KNAGM4195F5533395 YV1MZA8RDG2100760 1N4BL3AP2JC100247 MAT632330SPD56766 4S3BH6868Y7612432

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2011 Toyota HIGHLANDER Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2011 Toyota HIGHLANDER Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?