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2011 Toyota HIGHLANDER Exterior Lighting Problems, Complaints and Defects

Issue ID	826911
Internal NHTSA #	10365988
Manufacurer	TOYOTA MOTOR CORPORATION
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2011
File date	08/11/10
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	When driving at night, the new headlight design on the 2011 toyota highlander causes the low beam lights to appear as if there is a visor on the lights. When traveling on level roads or going up hill the headlights beam throw distance is efficient with the visor effect. However, when going down hill after cresting a knoll, the visor effect diminishes the throw distance of the headlight by an estimated 50%. This light throw reduction took me by surprise and caused me to almost hit a deer this evening on the first night of ownership. Toyota needs to make a change to get rid of the visor effect. Request nhtsa investigate this new design before numerous accidents occur. I am contacting toyota tomorrow to see what they have to say.
Vehicle Mileage at Failure	276
Number of Occurences
Source of the issue	PORTABLE SAFETY COMPLAINT FORM (PDF)
City and State	LITHOPOLIS, OH
VIN pattern	5TDBK3EH4BSXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	26/04/25
Was original owner?
Anti-lock brakes
Cruise control
Number of cylinders
Drive train type
Transmission type
Vehicle speed	40
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JF1GC8KJ3TG014590 3G1JX5441YS123216 JS2FH81S1H6100026 7AT0GF09X23012576 JT1P0RN4000917540 2GCEC19T311289090 1FTFX1EFXCFA30164 VF1RFB00566324731 KNDJP3A5XK7025722 4JGFB4KB1LA055156 SJNFAAZE1U0100204 VF7LA9HZC74552058

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2011 Toyota HIGHLANDER Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2011 Toyota HIGHLANDER Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?