Issue ID | 1601278 |
Internal NHTSA # | 11255713 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | HIGHLANDER |
Model Year | 2011 |
File date | 25/08/19 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | My 2011 toyota highlander v6 awd suffered a sudden oil cooler pipe failure/rupture leading to catastrophic engine failure/damage at approximately 85,000 miles. This is a known defect with certain 2008-2011 highlanders and was the subject of a service bulletin and eventually a warranty enhancement (ze2) starting in 2014, but we were never notified of this issue via mail or by the toyota dealer at which the vehicle is regularly serviced. The vehicle was traveling on the highway when the problem occurred. The vehicle was then towed to the dealership where it was found that the sudden loss of oil had caused catastrophic engine damage due to a bent rod from running without oil. As this problem can lead to major safety issues due to sudden loss of power (not to mention the potential for several thousand dollars in damage if a complete engine replacement is needed) a mandatory recall should be performed. |
Vehicle Mileage at Failure | 85000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MONROE, MI |
VIN pattern | 5TDBK3EH3BSXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 21/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 70 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |