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2011 Toyota HIGHLANDER Electrical System Problems, Complaints and Defects

Issue ID	1559482
Internal NHTSA #	11203957
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2011
File date	15/03/19
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	The electric door locks have failed again for the third time. I have had all 4 door locks replaced, some twice, at considerable expense. The driver's door lock and the driver's-side rear door lock are now broken again. The driver's door lock does not operate electrically at all again. This means i must pull the mechanical key out of the key fob to unlock the door. When the car is placed in drive, the driver's door remains unlocked, as does the driver's-side rear door - a serious safety issue since they are supposed to lock automatically, and they will not lock manually with the electric door lock switch located on the driver's door - i have to manually push the door lock lever mechanically. I am very disappointed in toyota. The problem lies with the cheap solenoids/motors that are used to actuate the door locks - a device that costs less than $5 on amazon, but is difficult to install for us non-mechanics. I have heard of the same problem happening with other car manufacturers as well.
Vehicle Mileage at Failure	137000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	BEAUMONT, TX
VIN pattern	5TDDK3EH9BSXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WBA3R1C54EK192631 1GD07SFG5K1170357 JS4JC51C0H4177327 WVWZZZ6RZEY151890 5NMP1DGL3VH235745 NMTEZ22E40R064991 3LN6L5D98KR627857 2FMTK4V38HBC23877 JL6AMG1A9HK003124 WP0ZZZ98ZHS280098 1FM5K8D87HGC27716 2C4RDGBG3GR272332

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2011 Toyota HIGHLANDER Electrical System Problems, Complaints and Defects, Recalls and Failures

2011 Toyota HIGHLANDER Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?