| Issue ID | 845930 |
| Internal NHTSA # | 10384291 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2010 |
| File date | 11/01/11 |
| Component | WHEELS |
| Product type code | VEHICLE |
| Description of the problem | I purchased a 2010 toyota highlander from fredericksburg, virginia location. The vehicle rode smooth until i had its first serviced at toyota. The vehicle rode like a jeep, rock and rolling, at normal driving speed and highly at low speed. All this started after the first vehicle service. I traded in my 2006 for 2010 and it had the same problem. For the 2006, i purchased new rims, tires, lugs, wheel balancing and full front end alignment. The vehicle still rode the same rocking and rolling. In the past, i have work as system engineer on a military project. The vehicle had problems with its tracks, the problem the lugs not being adjusted the same on each wheel resulting in track breaking or damage. The same for any vehicle that has lugs and wheel. Back to my 2010, bottom line is each wheel must be torque the same. If each wheel is torque different or each tug, than the vehicle will have a rocking and rolling affect. All vehicle service says, it |
| Vehicle Mileage at Failure | 5000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SPOTSYLVANIA, VA |
| VIN pattern | JTEZK3EHXA2XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |