| Issue ID | 1378350 |
| Internal NHTSA # | 10985981 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2010 |
| File date | 10/05/17 |
| Component | VISIBILITY |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2010 toyota highlander. The contact stated that the passenger side visor was fractured. The vehicle was not taken to the dealer the vehicle was not diagnosed or repaired. The dealer was contacted and stated that they would not repair the vehicle free of charge since the vin was not included in a related recall. The dealer advised the contact to call the manufacturer. The manufacturer was made aware of the failure and informed the contact that the repairs would not be free of charge. The manufacturer also advised the contact to call the nhtsa hotline and provided case number 1705112724. The failure mileage was 137,300. Updated 06/29/17*lj the consumer requested to dismiss this case as it has been resolved by the manufacturer. Updated 07/11/2017*js |
| Vehicle Mileage at Failure | 137300 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | CARMICHAEL, CA |
| VIN pattern | 5TDBK3EH6ASXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |