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2010 Toyota HIGHLANDER Visibility Wiper Problems, Complaints and Defects

Issue ID	1145079
Internal NHTSA #	10669848
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2010
File date	18/01/13
Component	VISIBILITY/WIPER
Product type code	VEHICLE
Description of the problem	I purchased this 2010 toyota highlander new. At 45,000 miles, the driver-side sun visor failed to remain in the upright position. It continues to fall and block the driver's view when driving. Even though the vehicle was within the 50,000 mile warranty period, the dealership said the sun visor is not covered under the warranty. I new visor is over $200. I used to work for the toyota at the headquarters located in torrance, california. It is unfortunate that toyota does not recognize this sun visor as a customer hazard and failure of the part. This failure should be repaired/replaced at toyota's expense before it causes serious harm to the driver and passengers.
Vehicle Mileage at Failure	45000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	CASTLE PINES, CO
VIN pattern	5TDJK3EH4ASXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
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Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
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Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1J4B47H19BL633149 5LMJJ2HT5HEL02614 8X1STCS35DB002443 WP1AA2A28ELA04363 1FT7W2BT3KED16997 ZFBCFYCB1JP707210 2T3H1RFV6NW220303 CAT0308EVTMX00482 JMYSRCS1A8U000985 WDB12312010349800 5TENL42N82Z116773 TMAHC51AANJ030851

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2010 Toyota HIGHLANDER Visibility Wiper Problems, Complaints and Defects, Recalls and Failures

2010 Toyota HIGHLANDER Visibility Wiper Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?