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2010 Toyota HIGHLANDER Visibility Wiper Problems, Complaints and Defects

Issue ID	1060764
Internal NHTSA #	10584734
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2010
File date	21/04/14
Component	VISIBILITY/WIPER
Product type code	VEHICLE
Description of the problem	The driver's visor broke. I put it down to block the bright sun here in the desert and heard a loud snap. The visor no longer has the ability to stay up or all the way forward. Resulting problem: 1. In the up position it will not fully retract into the roof visor pocket and hangs down about 2. 5 inches from the car roof. Concerned the small edge would smack me right in the middle of the forehead if i was in an accident and fell forward. If you were tall you could potentially be impacted directly in the eyes if you fell forward from a read end collision. 2. In the down position, which the visor is most frequently here in the desert region, it no longer can be pushed forward to the windshield, so it hangs down low, and partially obstructs your ability to read signs above your line of vision over the hood. Dealer did not think it was covered under my 100,000 mile / 5 year warranty and told me to call toyota care, dealer said it would cost me $150 to $160 to fix. I called toyota care they said it is covered because i purchased the extended warranty. Something like this shouldn't fail in the first three years, especially when most of the time it is sitting forward against the window and not moving.
Vehicle Mileage at Failure	62734
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	FOUNTAIN HILLS, AZ
VIN pattern	5TDJK3EH9ASXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type
Transmission type
Vehicle speed	25
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

3HGGK5H91KM717453 1HGCR3F86DA006307 WDB12312610019171 2HGFG4A59FH707157 VR3EBYHZ5TJ835171 1G1Y72D43L5112427 5NHULV210GY026330 4T4BE46K08R033855 JLMBNE1A7NK000460 2C4RDGBG5GR169820 WAUZZZFN6TN048725 3VWD17AJ2EM240408

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2010 Toyota HIGHLANDER Visibility Wiper Problems, Complaints and Defects, Recalls and Failures

2010 Toyota HIGHLANDER Visibility Wiper Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?