| Issue ID | 752758 |
| Internal NHTSA # | 10296805 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2010 |
| File date | 22/12/09 |
| Component | VISIBILITY:WINDSHIELD |
| Product type code | VEHICLE |
| Description of the problem | We have contacted toyota about our 2010 highlander & its defective windshield which, based on conversations we've had with repair shops and toyota employees, is likely caused by the plastic film pressed between the glass. This defect causes visual distortion and is incredibly distractive while driving and causes eye strain. I spoke to the salesman the other day who now says he believes it is a defect in all highlanders (we have not seen this defect in other highlanders ourselves). Toyota corp, despite all of this, refuses to acknowledge the problem nor even meet with us. They simply state it is our imagination. Whenever we discuss the matter with toyota's service department, they deny it exists. But employees of the dealership acknowledge the problem. |
| Vehicle Mileage at Failure | 0 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | AGOURA, CA |
| VIN pattern | 5TDZA3EH9ASXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |