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2010 Toyota HIGHLANDER Visibility Sun Roof Assembly Problems, Complaints and Defects

Issue ID	1055851
Internal NHTSA #	10578348
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	HIGHLANDER
Model Year	2010
File date	05/04/14
Component	VISIBILITY:SUN ROOF ASSEMBLY
Product type code	VEHICLE
Description of the problem	I was driving on m hwy into sedalia mo on saturday afternoon, 4/5/14, when i heard a loud pop like a gunshot, and i looked up & saw that my moonroof shattered into a million pieces, but it stayed together like safety glass is supposed to. Tiny shards started to filter down but i was able to stop & close the sun visor to prevent other glass from falling down. There was no one in front of me that could have kicked up a rock, no explanation for the moonroof to suddenly shatter. We just purchased this car in february, & bought a certified toyota platinum warranty at that time. The local dealership called for warranty approval & they were told toyota does not cover glass and we would have to file with our insurance to pay for the repair. Thankfully i only have $50 deductible, but this should never have happened, unless it was a defect that toyota should be responsible for.
Vehicle Mileage at Failure	50225
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	SMITHTON, MO
VIN pattern	5TDDK3EH8ASXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type
Transmission type
Vehicle speed	50
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WAUZZZF37L1035732 SALLHAMN8JA610363 VF7ZARMRA17108879 1G1ZJ5SU1HF278148 WP0ZZZ97ZDL001733 WBA3B1C59DF078412 2G1FE1E31C9159973 LZGJL4V44HX131457 WAUR4AF5XMA032973 4A4AR3AUXEE024273 W1K1186151N195755 5HD1HHH1X9K801150

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2010 Toyota HIGHLANDER Visibility Sun Roof Assembly Problems, Complaints and Defects, Recalls and Failures

2010 Toyota HIGHLANDER Visibility Sun Roof Assembly Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?