| Issue ID | 920511 |
| Internal NHTSA # | 10458683 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2010 |
| File date | 03/05/12 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | My name is [xxx]. I own a 2010 highlander, as of today 5/16/12 the mileage 32,800. The reason for this letter, the left portion of my windshield is coming loose or the left passenger window is dysfunctional. This is the original toyota highlander windshield and passenger window. First, i noticed the sound of glass if it was loose, driving my daily route on i95 fredericksburg virginia to quantico base virginia. This portion of i95 is smoother, than most state roads. The glass sound is not a continuous sound, cause to roads different. In fact, the glass sound occurs only when it an dry day. I notice the road noise has increased. When it rains, i can not heard the glass sound, due to rain on the vehicle. I drive this highlander daily to and from work. The local dealership will take a 3 minute ride and hear nothing, than i am forced to another dealership for service. Many years ago, i had the same problem with another vehicle, the internal and liner has to replaced. Has anyone else experienced this problem? Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 32000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SPOTSYLVANIA, VA |
| VIN pattern | JTEZK3EHXA2XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |