| Issue ID | 835106 |
| Internal NHTSA # | 10372574 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2010 |
| File date | 08/11/10 |
| Component | TIRES |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2010 toyota highlander equipped with toyo a20 tires (na), size 245/55/r19. The contact stated that when receiving the vehicle, it swayed to the side it was turned. The contact called the tire manufacturer who offered no assistance and referred him to the vehicle manufacturer. The dealer stated that the brand of the tires was not compatible with weight of the vehicle. The failure mileage was 208. The consumer stated when going around curves, the vehicle would lean into the corner curve more than normal, which would cause the consumer to forcibly turn the steering wheel to bring the vehicle back into the center of the lane. The consumer believed the sidewalls of the tires were too soft, which allowed the vehicle to roll sideways because of its weight, into the corners and curves of the roadway. The consumer stated due to safety concerns, he purchased a new heavier set of tires. Updated evoq 03/04/11 |
| Vehicle Mileage at Failure | 208 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | ISSAQUAH, WA |
| VIN pattern | JTEDK3EH2A2XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 08/11/10 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | DOXON TOYOTA |
| Dealer's telephone number | 253-833-4555 |
| Dealer's city | AUBURN |
| Dealer's state code | WA |
| Dealer's ZIP code | 98002 |