| Issue ID | 1303081 |
| Internal NHTSA # | 10889150 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2010 |
| File date | 01/07/16 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | When the service manager from copeland toyota in brockton, ma and i looked at the trunk hinges together it was clear that the trunk not closing was a direct result of the way that the highlander was manufactured versus due to any fault of our own. This issue has left my children and i with a drained battery on more than one occasion, which is not only inconvenient but a safety issue given the risks involved with being stranded in unfamiliar towns. The malfunction and inoperability of our trunk door leaves my family at risk of danger. However, i was quoted $3,600 to repair this issue by a third party body shop that copeland toyota uses. However, the repair expenses should not be paid by my family but rather toyota since the issue is a direct result of faulty manufacturing. To this point, i recognize that i am not alone, there are several videos and endless complaints of several toyota highlanders with the same issue (newer models as well). Here are a few videos that you can see for yourself via youtube: https://www. Youtube. Com/watch? V=9z7eophqr0s i would like to recommend that owners of toyota highlanders be contacted to remedy this issue. |
| Vehicle Mileage at Failure | 85000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SHARON, MA |
| VIN pattern | 5TDDK3EHXASXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |