2010 Toyota HIGHLANDER Steering Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Toyota HIGHLANDER 2010 steering. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Toyota HIGHLANDER 2010 steering and complaints other owners have filed.
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2010 Toyota HIGHLANDER Steering Problems, Complaints and Defects

 Issue ID977469
 Internal NHTSA #10509771
 ManufacurerTOYOTA MOTOR CORPORATION
 BrandTOYOTA
 ModelHIGHLANDER
 Model Year2010
 File date20/03/13
 ComponentSTEERING
Product type codeVEHICLE
 Description of the problemI'd stopped on the residential street to let a car pass. After the car passed, i attempted to pull up along the curb to park, but the car accelerated and crashed into a tree. The brakes did not respond and the steering did not seem to respond. The space between acceleration and impact was 10-15 feet. It's like the car had a mind of its own, and i had no control. No warning lights came on and the airbags did not deploy. The passenger side headlight was smashed, the hood was smashed, front bumper and passenger side fender were also smashed. The only thing that stopped the car was the tree. Once it stopped, i simply turned the ignition off. I immediately called my insurance company and they told me to tow it to san francisco toyota for mechanical inspection. I called san francisco toyota and said that i was towing my car down and was told they'd be waiting for it. Later that day i received a call from don's autobody telling me they had my car. I confirmed with sf toyota and they said they sent the car there and the auto body work had to be done prior to a mechanical inspection. On 4/15/13, i was informed the car had been repaired and was sent to sf toyota. I repeatedly called sf toyota to see if they had found any mechanical defects. On 4/16/13, i was contacted by don's autobody and told that toyota refused to inspect the car. Since we don't know if the car is safe to drive, the person from the autobody shop suggested we call toyota usa. Toyota usa opened a case and has enlisted bill from engineering analytics to inspect the car. Bill plans to inspect the car on 4/30/13. He will collect data and send it to toyota. Toyota said they'll review the data and will mail us the results within 30 business days. When we expressed concern that toyota waited 6 weeks to look at our car (which the autobody said they've driven), toyota had no comment.
 Vehicle Mileage at Failure52000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateSAN FRANCISCO, CA
VIN pattern 5TDDK3EH9ASXXXXXX
 Was vehicle invloved in a crash?Y
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train type
Transmission type
 Vehicle speed7
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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