| Issue ID | 1229942 |
| Internal NHTSA # | 10782601 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | HIGHLANDER |
| Model Year | 2010 |
| File date | 12/06/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | From a stop with a turn in either direction on any service in any weather, an audible noise and jolting vibration telegraphs through the steering wheel. Feels like a loose part that may separate in the steering assembly and render the vehicle uncontrollable. First raised with momentum/ fowler toyota of tulsa 6/14/14 with refusal to repair as a warranty claim @ 41430 miles (dealer would not note in service check-in but promised to inspect). Raised again with jim norton toyota that would not inspect without the payment of a $100 inspection fee @ 60459 miles. Not sure of safety implications but concerned that failure of the steering shaft could occur. No repair made to date since warranty and/or safety issues could not be resolved. Noted similar complaints in other nhtsa complaints for 2010 highlanders. |
| Vehicle Mileage at Failure | 35000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TULSA, OK |
| VIN pattern | 5TDJK3EHXASXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |